Hello Sector, we are pleased to hear from you, please tell me - why a small amount of relief come quickly to the purse, and always without delay, and a large (more than 0.1 MTC) is constantly delayed. I'm going as I have described, I understand the problem of many. The server sorts the withdrawal amount?
Actually we have 2 BTC servers and some of payments are sent from one and another part are from another server. One of the servers cannot send payments now, usually it is because of a technical reason and I always said you just to wait, because our team can resolve any technical problem.
Here the situation is different and I said you not to deposit until we will solve it. We cannot access our own server for a while. I am awaiting the response from a hosting provider, where one of our servers is placed. I think it is a technical problem, but 3 full days and some hours of a downtime is not a normal situation. Our support team email's sending scripts are on the same server.
If we will have more delays, we will run the support on another server.
2 other servers (one web-interface server and one BTC server) are placed with another hosting provider and all is OK there.