Post
Topic
Board Service Announcements (Altcoins)
Re: Genesis-mining.com || World's leading hashpower provider!
by
Genesis-Mining
on 14/01/2016, 19:11:31 UTC
Can you PM us please with your user details so we can check your account regarding your payouts?

@Genesis-Mining After the site went back online I tried to login to my account, but surprisingly I couldn't access it even with the correct password and email. Then I tried to request a new password (password reset) and got the new one via email however went I successfully log into my account, my purchased mining hashrate contract of x11 is gone! I had 1.5 TH/s and the term was 1 year of mining. Also, payouts log and everything is gone...it looks like my account is a totally new one from start.  Sad

Please help! For your reference, I will include a pdf document where it states the mining contract agreement upon request.

Abiky. For any enquiries about your account please contact us via contact@genesis-mining.com and our support team will take care of you individually. Thank you!

Your Genesis Mining Team