Yup I understand, I don't expect you to. But you've seen other people on here complaining about the same thing (apart from that 1 guy with 600btc who made it up).

To be fair, I had an issue in November which I emailed them about and never got a reply so nothing has changed really.

I just generally dislike forums, but thought I'd come on here to pester them for a reply.

Correction - they owe me 0.53btc