Well fuck.... I don't even know what to say...
I found out about the blog post when a customer called me and told me it was up. I found that irritating to say the least....
Again, I never worked with any wallets, had access to any wallets or any code. I ran investigations and customer end security ( like 2fa and getting back into hacked accounts)
This is a really shitty situation. I understand people are upset and have every right to be. I admit, I drank the koolaid and when people told me things were alright, I believed them whole heartedly. I don't know code or hardware at all, so when I was told it was a technical issue, I had faith.
Now I just look like an asshole for believing it, and for that I do apologize. Since I heard about this, Ive been sifting through dozens of emails from people with "tips" and it is exhausting to say the least. I feel an obligation to try me best to help locate coins, whoever may have them.
In the mean time I don't mind trying to answer any questions I can and I know trolls are gonna troll hard at the moment. I'd be trolling too so I can't blame them.
I've always tried to help people since starting at Cryptsy and I find it a real shame if it's come to an end like this.