Been waiting for over an hour for a 3.9 BTC payout.
Site says it's instant.
So why does it take so long?
The withdrawal for such small amount should be instant. The only reason I could think of would be that the hot wallet is out of btc so that is the reason why your withdrawal is stuck. You could always use the support form in fortunejack to contact the staff and ask about your withdrawals as well
Already have 2 times. No reply to either and its now going on 2.5 hours with no withdrawal. Just shows it as pending.
People have different timezone all over the world so you may not always het an instant reply to your mail but I can assure you that they will get back to you once they are online. THe hot wallet could be empty though but you will get your withdrawals once the staff fix the problem, they have just paid 84 btc with no problem at all anyway
What I feel is, it is site owners responsibility to keep hot wallet always with some coins to withdraw, if they say instant withdrawal. Recent past lot these withdrawal issues are popping from this site. It looks they need to improve there service or they may lose many players soon or later. At the end they are paying for the people but instant means it should be instant.