Reply from bter support:
"Bter Support (bter)
Jan 19, 14:03
Dear Sir,
The yac wallet doesn't work well currently.
The address will show when the wallet works well again
Thanks for your patience"
BTC38:
"Thanks a lot for your suggestion. We'll forward it to the relevant department so they can look through it."
Thank you so much, Etern4l.
I believe the best path to sway BTER is with a new wallet release and then let them know 'fixes' have been implemented. In reality, the wallet now is fine and the network was simply attacked. I'm sure it caused issues for them, so they will need more convincing than just assurance that the network is now secure (and has been for months).
Yep you were right they closed my ticket with the following message:
"The yac wallet doesn't work well still
Please kindly keep an eye on the YAC deposit page for the update
Thanks for your patience."