Breaking contracts and changing the rules of the game while playing not.
Please help me understand how else I should handle this situation?
Maybe you have some insight that will help make the situation all better.
You mention that there are 10% of claims not on the list. My issue is that you are claiming you cant pay back the 90% of people because of this.
What exactly is preventing you paying out to the 90% who
ARE ON THE LIST?
The solution is if you're not on the list you dont get paid yet. Youre holding 90% of people coins hostage because 10% of people claimed who arent on the list. If you cant see an issue with that I dont know how to explain it more clearly.