Hello, I have been experiencing problems with Payza withdrawal recently, and I would like to know if anyway has faced a similar problem, and how did you solve it.

My last successful withdrawal was taking more than the 5 business days and I started a chat conversation with the support. They said that it could go up to 6 days and it should be processing shortly. I waited and it got the "completed status" on the next day, and then after 3 more days I got it at my bank account.

Recently I started another withdrawal on the 11th January and it is still "pending" in the Payza account. I contacted chat support again, on the 21st January, and they apologized and said that they would contact the financial department to analyze the issue, and they would contact me in 3 more days. Today on the 25th January (4 days later) I still have no response and can't contact them through the chat support. After 10min the chat closes, and i already tried 3 times.

Any ideas on what to try next? Have you faced any similar issues?

(The money was deposited in my Payza account through BTC, and then converted to euros.)