. . .A potential customer suggested I look into accepting bitcoins. So far, I'm not sure if it will be worth the hassle. . .
Which hassle has you concerned? The hassle of fast transactions, or the hassle of eliminating chargebacks? Perhaps it's the reduction in fraud incidents that has you concerned?
Well, I've been attempting to GIVE someone $10 in bitcoins for a few days now and still have not completed the transaction. Maybe because I'm stupid, but for the "general public" bitcoins is still a bit confusing.