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Topic
Board Gambling
Re: BetcoinSports.com Betcoin.ag-LIVE-Football Soccer eSports-#1 Casino Poker Sports
by
TwitchySeal
on 27/01/2016, 00:28:04 UTC
badjacks99 I contacted support


You're not support?  Would you mind sharing your name/who you are with us?  Something to call you to differentiate between other Betcoin employees.

It can be confusing without knowing who is posting.  The previous "forum rep" for Betcoin (Jessica) it turns out was not very truthful with the community.

She made it seem as if her only title was "forum rep", as it turns out - she was part of management.  They probably didn't want anyone to know it was management behaving that way, and even "reassigned her"

Maybe I'm replying to "Jessica" right now...who knows. 

Evidence...as usual...


We would actually much rather have you back in the community.  Our staff is working on much of the great feedback you and all of our players have provided. I am the forum rep and as advised by owners, staff etc. going back and forth in a forum is never productive, but staying on the first page in the thread is very beneficial for Betcoin as the referrals from BitcoinTalk have never been higher.  We will continue to work hard to make everything as perfect as possible at Betcoin and you will always be welcome back.

What questions?

You are helping as we can track the clickthroughs coming from bitcointalk and the specific threads they come from. 

What specific issues.

We would like to provide a bonus for you to come back in and enjoy the great community, but I guess we need to answer some questions you have?

I am reassigned but not far!  I do take this too personal because I see how hard this team works and what we are trying to deliver to everyone.  It's a special group that continues to just give and give more to the great players we have and continue to get everyday.

Sincerely,

Jessica

Jessica has been reassigned for the time being and she was not aware of the reasoning behind Dooglus' negative trust rating when that message was written.  We apologize for that comment in full and appreciate you providing your humble opinion.

Thank you for playing with us.  Everything continues to get better at Betcoin Casino and the entire network and we will continue to improve it.