in a personal conversation with a fellow DGB member i got this:


I reseted the blockchain, Main screen -> settings on the right -> advanced -> scan addresses for funds
then In the wallet I scrolled scroll down on the main screen and I saw my pending payment. Click on it and send it again and it was sent, I think rejecting it will grant access to funds.

better to suggest for them to convert to a stable wallet, I mean a core wallet rather than an SPV or lite wallet. 


i don't know much about  wallets , but hope this helps