well to be honest, it could be my fault that its not working. I might have managed to block it. Basically what happened is, i called the phone to activate the card. It said to put my DOB in 2 digit format and i stupidly enough did it for month and date, but for year i was using the whole 4 digit number. So it got declined on 2 calls. On the 3rd call i realised what i was doing wrong and i got my pin. However, if that was the reason the card is blocked and not working, why did it even give me the pin?? Anyway, the pin is correct, accepted in atms and also its the same as the pin in xapo site (you can see it with a one time code they sent to your mail). So it seemed to me like the card is activated and the pin correct. However i still havent managed to make one succesfull transaction with sufficient funds in my wallet, confirmed btc trasfers, and with enough left for whatever fees. In atms and online, everything gets declined. So it must be that the card got blocked somehow. I even messaged mychoicesupport, only got an automatic response with a ticket id for future reference. Xapo hasnt replied in 2 days