I been with them a year
Weve established that you made the API key -
You sent this to me from your trash folder if you recall:
Subject Confirmation
From do-not-reply@poloniex.com
To ojack36
Date 2015-01-05 23:54
A request has been made to enable the trading API on your Poloniex account. Please click the following link or paste the address into your browser to confirm this action:
https://poloniex.com/confirmApi.php?h=21c3c99e25bd17a76eb3e7d5ec82151bafb212b9983b19e11481064cc6b0f294
If you did not submit this request, please contact Poloniex support immediately by submitting a ticket at http://poloniex.freshdesk.com.
Furthermore the timestamp:
2016-01-31 00:00:28.397: 5340 enabled the API from IP 75.108.182.159, confirmation hash 93f488c1c2929c8ff1e0f785d038dc046163848450dc9be3ad67e37609028ff1
while you may have disabled it, the person who got into your account and your email was able to not only reenable it, but also enable withdraw via API.
This activation was after the theft not before LOL what a joke .... He is taking a letter sent to request activation made on the 5th and then showing activation was not made until the 31st.
The rep told me look in my trash folder for this email funny thing is wouldn't a good hacker delete the trash folder
?? REP knew a lot about where to look ..
I think this is going to unfold real bad for some people ... I have not withheld any information they asked for and they have done nothing but solidly my case RIGHT HERE IN THE EMAIL ABOVE API WAS OFF PRIOR TO THE 31st.
This would make theft my API key access impossible on the 27th...
Now if they produced a time-stamp showing activation before the 27th and after the 5th when the request was made then they are still guilty of giving you an account with API access setup.
Why would anyone give back an account with API access enabled that had a hack attempt on it, unless you needed a way to the money or an excuse as to how it left this is so silly.
I was robbed within 20 mins of getting that account back really
My experience has been one that you need to get your coin out of that exchange read the email above the Rep is establishing a timeline with it that API WAS NOT ENABLED UNTIL AFTER THEFT...
I trusted them and they blamed me for there failure to secure my account not mine ... The very fact they state they would return and account to you with API active knowing it was a hackers target makes them complicit.
Weve established that you made the API key -
You sent this to me from your trash folder if you recall:
Subject Confirmation
From do-not-reply@poloniex.com
To ojack36
Date 2015-01-05 23:54
A request has been made to enable the trading API on your Poloniex account. Please click the following link or paste the address into your browser to confirm this action:
https://poloniex.com/confirmApi.php?h=21c3c99e25bd17a76eb3e7d5ec82151bafb212b9983b19e11481064cc6b0f294
If you did not submit this request, please contact Poloniex support immediately by submitting a ticket at http://poloniex.freshdesk.com.
Furthermore the timestamp:
2016-01-31 00:00:28.397: 5340 enabled the API from IP 75.108.182.159, confirmation hash 93f488c1c2929c8ff1e0f785d038dc046163848450dc9be3ad67e37609028ff1
while you may have disabled it, the person who got into your account and your email was able to not only reenable it, but also enable withdraw via API.
This activation was after the theft not before LOL what a joke .... He is taking a letter sent to request activation made on the 5th and then showing activation was not made until the 31st.
The rep told me look in my trash folder for this email funny thing is wouldn't a good hacker delete the trash folder
?? REP knew a lot about where to look ..I think this is going to unfold real bad for some people ... I have not withheld any information they asked for and they have done nothing but solidly my case RIGHT HERE IN THE EMAIL ABOVE API WAS OFF PRIOR TO THE 31st.
This would make theft my API key access impossible on the 27th...
Now if they produced a time-stamp showing activation before the 27th and after the 5th when the request was made then they are still guilty of giving you an account with API access setup.
Why would anyone give back an account with API access enabled that had a hack attempt on it, unless you needed a way to the money or an excuse as to how it left this is so silly.
I was robbed within 20 mins of getting that account back really
My experience has been one that you need to get your coin out of that exchange read the email above the Rep is establishing a timeline with it that API WAS NOT ENABLED UNTIL AFTER THEFT...
I trusted them and they blamed me for there failure to secure my account not mine ... The very fact they state they would return and account to you with API active knowing it was a hackers target makes them complicit.