Today's Update
Morning all. It is now 10:00pm local time for Mt Gox support staff and I have still not received a reply. I emailed Marcus three times and created a new separate ticket with no response from anyone.
I messaged Natalie from Mt Gox on this forum and as mentioned above she said she is on the situation with the developer to get the funds removed.
I checked my account and the money is still in there and the bar has not been lifted.
I don't know why they don't just remove the bar and let me send a redeemable code This would be a much simpler solution for both parties.
I will let you know how the situation progresses.
J