Post
Topic
Board Service Discussion
Re: Awful awful Mt Gox support !
by
jbo
on 03/12/2012, 13:08:15 UTC
Today's Update

Morning all. It is now 10:00pm local time for Mt Gox support staff and I have still not received a reply. I emailed Marcus three times and created a new separate ticket with no response from anyone.

I messaged Natalie from Mt Gox on this forum and as mentioned above she said she is on the situation with the developer to get the funds removed.

I checked my account and the money is still in there and the bar has not been lifted.

I don't know why they don't just remove the bar and let me send a redeemable code This would be a much simpler solution for both parties.

I will let you know how the situation progresses.

J