Support is horrendous we can all agree

hope that works out mate.
I think after all this i will never deposit anything on pd anymore. i really get sick of this
I think there are problems at literally every casino,some on deposits & some on withdraws but blaming one is just rage i guess.Though PD is all famous on the forum for the best support history in the industry..lolls
Micro has been doing an exceptional job with support, that user got a prompt reply to his message. Not all issues can be solved instantly, I'm looking into this particular one now.
Edit: This issue is now resolved
Yeah resolved by giving me an big red streak to lose all the 1.21 BTC i will never deposit any penny on pd anymore you lost a customer with big amounts of btc i lost like 200 BTC since i play PD. PEOPLE PrimeDice is 100% SCAM 'DO NOT TRUST THIS SITE.' The owner is the biggest scammer i have ever seen.
here are proof that its not fair.
https://i.gyazo.com/50a6b9a925010d94c84843664da67a19.pnghttps://i.gyazo.com/fce4071cd6dadfe016d13e957b69c12e.pngeverytime i verify bets i get another roll number then they need to give me.
You need to set a new seed pair to get your unhashed seed to verify your bet. I can tell from your screenshot that you forgot to do this. This type of post is the reason I don't come on bitcointalk as often as I used to.
Here's more information:
In the provably fair tab, users can change and verify seeds used. To do this, click "Rerandomize" near the top of the provably fair tab. Before you specify your own seed, you are shown the SHA256 hash of the server seed that will be used alongside whichever seed you pick. Changing the client seed used will also reveal the previous server seed, which you can then verify was the seed we hashed and showed you.