FruitsBasket  I LOVE YOU !!!!!!!!!!!!!!!!!!! resetting the identifier worked !!!! You rule. Also thank you so much Racey I love you too

I'll PM you fruits basket to sort out a reward

I don't know how that happened, no one else has access to the PC, no one else had access to my paper wallet, so it was definitely a bug in their system. I'll update their support to let them know for future reference