Please contact support via https://www.blockchain.zendesk.com. We usually respond within a couple hours.
Thanks,
Why don't you just help him here via PMThanks,
Or you know, answer his support ticket from 4 months ago instead of asking him making more ticket
AFAIK the email should arrive since it's connected to your account
Did you try to check your Spam folder OP?
Also what email provider did you use ?