Same with me.
I even sent them documents in order to verify but they were playing around with m. Sent them a copy of my id card, they replied they want to see my passport. Sent them a scan of my passport, they replied they do want photos, not scans. At this point I don't wanted to waste more time in this stupid game. But they insisted to proceed with verification in order to get back my money.
@bitcurexed: Do you have any news for us regarding your contacts to their bank and the police in Poland?