No my friend. I have deleted the cards, but previously i have made the screenshots, which i have stored in my computer. These are entropay cards, i told you before and i repeat now. You are the liar here, because in more than a month you cant show a single proof that chargeback exists. You can ask your merchant to send some info, but you didnt do it, you go for the easy way of make this public unsostained acussation without proves. Stop lying, and show proves. Yesterday you were requested to send at least the header of the email from the merchant, but you didnt do that neither, because im sure that that email doesnt exists neither. Who is the liar here then?
What should I ask the merchant? There are two possible things I could ask:
The merchant should be able to tell you what bank the card was and if it was a level 1,2 or 3 card. This means if it was a personal, business or gift/prepaid card.
The merchant should be able to go right into his Merchant account and pull the Charge Back up with the Ref # Date and Reason Code
I could ask the merchant what bank the cards came from. I have no reason to do that, since we already know it is Banco do Brasil.
I could ask the merchant for the chargeback reference number. This is totally useless, since no one here would be able to verify this info.
All you are doing is wasting people's time.