BTCJam.  What the hell.

I have sign up 3 months ago I did the Verified stuff. I am still waiting to get approved so I can get the loan that I need. I have been emailing them can get nothing at all.
I don't know what to do. 

I here all the time that BTCJam is the best way to get a loan. I am have a bad feeling about that.   

Is there anyone can help me with is.