force the person that did this "unintentional" (we all know it was intentional you dont have to pretend) attack to repay everyone.
If everybody knows what happen, why to discuss it over again? *rolleyes*
Yes, there was technical issue, we're clear about that. Yes, we though for long time it is just a natural variance in the luck. Once we realized where the problem is, we managed to fix it ASAP so the problem is gone (as you can check, month luck is over 100% now). Although I may agree that the communication of the incident could be better, I still believe we made our best to fix the issue itself.