@creativex seem you can't read the third post..
I've seen the BFL sockpuppet posts. They're completely meaningless when they contradict official BFL policy. You ARE aware of BFL official refund policy are you not? ...do you really believe that BFL_Jody's forum posts legally trump BFL's own policy faq?
Having been reading their forums for about a month.. It seems everyone that requests a refund gets it.
I have seen the refund policy posted on their main website which makes it confusing.. but if you're complaining here.. chances are you've taken a look at their forums that say you can get a refund whenever.. So if the OP bothered at all he could get his refund.