I know but i HATE the design, the feel and the general layout of the site
as well as many complaints and users being un-satisifed..Sources?
i have visited your site, signed up and had a look around... i don't like it at all... the design is terrible as the fields are out and the actual graphics are pretty bad too as well as there being a big box for the featured items and having nothing for about 2cm down..
Emphasis ours. Your experience does not make other user's experiences unsatisfied. We would like proof of "many complaints and users being un-satisfied". Otherwise, what you are doing is libel.
We would also like to see a screenshot of the "out fields"(what is that) "big box for the featured items and having nothing for about 2cm down"(we don't notice this on the configurations we test).
The first item is the most important and we don't want quibbling over non-relevant details. You have made a very bold claim and we would like you to support it with documentation.