The dealer did not Blackjack also.
The dealer had a 3 card 21, not a Blackjack.
I know. The second part is just a mistake I found.
Player BJ + Dealer BJ = push
Player BJ + Dealer 21 = Player Win
We know this, they don't.
Everyone know about that basic rules. I think it's more likely to technical fault which it's accidentally or we can say it's a bug? Mistaken algorithm.
Never happened to me the case like this btw, i just wish fj could clarify and solve this problem asap .
They emailed me back saying that the dealer had a Blackjack which is why I didn't win.
I want proof of this FortuneJack.
You cannot even check the bets on their provably fair system to see the cards.
They are fabricating a lie saying that the dealer had a blackjack on bet id : 8447318
If you have this same issue, you better screenshot it so you have undeniable evidence or they will cheat you out of your money.
They are trying to cover up their cheating system all for a mere 0.053 Bitcoin Blackjack.
Stay away from their normal Blackjack.
Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened.