Yo, so I signed up, and uh
a) I can't log in, FTP, cPanel, with the info you gave
b) Password recovery is in plaintext email and gives the wrong one anyway
c) No contact link
I am sorry, I am still working on the support system, for now I think I will at least post my email there, did your problem resolve?, I see no reason for login info to not work, it's completely automatic, it just take a little while for your hosting space to setup, PM me here if you need help.