Re: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker
Betcoin Poker Return of Overcharged Rake or Daily Coin Ticket
After an extensive review, Betcoin Poker has been able to pinpoint rake overcharges and is offering refund or daily coin ticket until June 3, 2016.
https://www.betcoin.ag/betcoin-poker-return-overcharged-rake-or-daily-coin-ticket
After an extensive review and research, Betcoin Poker was able to pinpoint the programming error that caused the rake overcharges from 10/30/15-12/9/15 and is providing refunds to players or a Daily Coin Ticket based on the following criteria. If a player played at Betcoin Poker using the 100% rakeback promo, the player will technically owe funds to Betcoin. Instead of taking these funds from the player account, the player can create a ticket requesting a Daily Coin Ticket in lieu of the account review.
Each player requesting a refund of the overcharged rake must create a ticket here: www.betcoin.ag/support. The review of the player account will take up to 10 business days to complete. If the player owes Betcoin funds, the player's account will be deducted those funds, however if the player chooses to accept a ticket in lieu of a review, the player will be awarded the ticket.
We have apologized for this before and want to apologize again. We also want to thank our great community members for their feedback in particular ungod for assisting in this process the last several months. We will continue to work very hard and make every situation right at Betcoin Poker. We have a tremendous amount of upcoming features and it will be an exciting future at Betcoin. We thank everyone for playing at Betcoin.
After an extensive review, Betcoin Poker has been able to pinpoint rake overcharges and is offering refund or daily coin ticket until June 3, 2016.
https://www.betcoin.ag/betcoin-poker-return-overcharged-rake-or-daily-coin-ticket
After an extensive review and research, Betcoin Poker was able to pinpoint the programming error that caused the rake overcharges from 10/30/15-12/9/15 and is providing refunds to players or a Daily Coin Ticket based on the following criteria. If a player played at Betcoin Poker using the 100% rakeback promo, the player will technically owe funds to Betcoin. Instead of taking these funds from the player account, the player can create a ticket requesting a Daily Coin Ticket in lieu of the account review.
Each player requesting a refund of the overcharged rake must create a ticket here: www.betcoin.ag/support. The review of the player account will take up to 10 business days to complete. If the player owes Betcoin funds, the player's account will be deducted those funds, however if the player chooses to accept a ticket in lieu of a review, the player will be awarded the ticket.
We have apologized for this before and want to apologize again. We also want to thank our great community members for their feedback in particular ungod for assisting in this process the last several months. We will continue to work very hard and make every situation right at Betcoin Poker. We have a tremendous amount of upcoming features and it will be an exciting future at Betcoin. We thank everyone for playing at Betcoin.