Post
Topic
Board Service Discussion
Re: Summary of the events last night - And an apology.
by
BitcoinStore
on 19/12/2012, 23:24:06 UTC
. . .And somebody just puts a large sum on his account just like that. (didn't get how much it was) . . .
As best I recall, it was a bit more than 4 BTC.

. . . for goodness sake this vendor should have been more careful and the naming and shaming was disgraceful regardless . . .
If we are to believe Roger from MemoryDealers.com, an employee accidentally gave out the wrong address to another customer to receive payment.  That other customer
then sent payment to the address provided (which happened to be an address that was actually under the control of Nikolaos).

. . . I see that Danny Hamilton who recommended it to me had second thoughts too.
Blockchain.info has addressed the situation quickly and appropriately.  They were not the ones who did the naming and shaming (That was Roger from MemoryDealer.com who happened to also be employed at blockchain.info.  blockchain.info removed his employee access to personal information as soon as the issue was pointed out to them.  Furthermore, no blockchain.info bitcoins were ever at risk in this event. At this point I do not see a reason to avoid using blockchain.info.

It was a small amount, with mistakes on both sides.

At this point Blockchain.info is entirely removed from this situation.

We're doing our best to regain trust at Bitcoin Store, please do not discount us solely on this mishandling.

Thank you,
-Jon