Post
Topic
Board Electrum
Topic OP
Help please.. Lost 2-step authentication on Electrum
by
Frddr
on 05/03/2016, 23:59:49 UTC
Hi Bitcointalk community,

I'm coming here because I'm desperately in need of your help. I would be very grateful for any advice you have to offer!

So without further ado... My Electrum wallet was set up with 2-step authentication via the Google authenticator app on my smart phone. However, my phone got completely wiped, including all internal and external storage, and I lost the 2-step authentication. Now, I'm unable to withdraw any bitcoins from my wallet.

I have tried to restore the wallet using my seed, but it will only allow me to restore to the wallet type that has 2-step authentication. Additionally, I have tried to restore my wallet on a completely new computer that has never has Electrum installed on it, and again, it only allows me to restore to a 2-step wallet, which then asks for a Google authenticator code when I try to send BTCs out. There is no way for me to get the 2-step back on my phone as all the data was wiped.

Is there anything I can do to bypass or get rid of 2-step on my Electrum wallet? Can I withdraw my bitcoins in some other way? Please let me know. I would truly appreciate your help!

Take care, Frddr