Hi bitbaby, thank you so much for your reply. I did indeed select "wallet with two factor authentication" but unfortunately, I have lost the Google Authenticator data from my phone (internal storage has been completely wiped and is irretrievable). So I am able to see my funds in my wallet; however, I can't send them out anywhere because it will ask for the Authentication when I try to do so. Is there anything else I can try?? Thanks again