Thanks for pointing this out. You know that before privatisation electricity cost 1.5 times less where I live? You know what happened after privatisation? They fired half people working here, cut all the costs then increased the price.
The "private companies work better" is just a big fat lie. It's not true. The only things that changed after privatisation of energy in my country was a rise of prices, more unemployment and more debt for the states that's all.
Cherrypick 1 situation that we dont know anything about, I dont know the circumstances of your situation with the electricity, but it may be just because the companies are forced to deliver the electricity cheaper.
Which is kind of anti-free market, price controls and shit like that. And eventually it will end in disaster as those companies could go bankrupt if their prices are not allowed to freefloat
I don't know a single company that was privatized and that is working better, creating more jobs for the people.