The biggest issue here is that James (RG, rapeghost) got a new job as a senior admin for another hosting company. I believe he's been doing that for many months now. He has said that he's been working 65+ hour weeks for a long time now and I think BitVPS has suffered because of it.

We all realized that BitVPS was going to tank if we didn't organize some sort of effort to keep it going. This is what we are trying to do now. The only problem is that we only have half of the information to run the business. We have logins for most of the servers, but we do not have all of the hosting-company details, lights-out management credentials, logins for third-party services, etc. We are essentially trying to fight with one hand tied behind our back.

I am truly sorry for your horrible experiences this week. If I were you, I'd be mad too. I've had to deal with bad hosting in my career as well. I really do want to bring what I know to the table to make this service the most successful that it can be. The whole community benefits from a reliable, Bitcoin-backed, automated VPS service with fantastic support. This is what we're going to give as soon as we have the tools to manage it.

Thanks for hanging in there.

-p