QuicksellerThe person was very clear about authorizing the forwarding of the bitcoins. Well, the hacker ralobot surely chose the matching words and shortly after send a pm from ralobot's account that he sent the pm. It looked clearly like both parties fulfilled their duties and the buyer was pleased.
You don't think I would read the buyer writing me that he did not receive anything and still would release the coins, don't you? Of course the buyer only could answer on my email telling both parties that the coins are released and the escrow ended. The buyer never realized that something was off before that.
Sure, I would not release the coins, I wonder why you mention it at all.

And yes, I would try to find out what is going on. Easiest way would be to contact the buyer through other ways or ask another user to send him a pm. Or my brandnew altaccount.

So you suggest a signature. Well, I'm not sure if you ever tried to explain signatures to someone new to it. It is no fun. Adding this to every escrowtrade... I would stop instantly now. Because it would be a huge hassle to explain everything in many cases. And escrow would become more complicated and longer. Which is, when I enforce it, a disadvantage of using escrows. People already switch or use no escrow at all only because I'm not online the whole day. So making that mandatory is not cool.
Well, I might suggest it to the trading parties at the start. Give me a phpkey or a bitcoin address you want to sign with when you want me to release coins or when you received the goods. Might still mean alot of explainations but maybe it works.
Man... and all this for this single happening. Wonder how often it will happen at all. Well done ralobot. >:-(
Ralobot.comThere are some cases when I actually can check if the goods reached. Couponcodes whose value I can check before I release it to the buyer without letting the seller know the time when I do. Buyer takes the amounts and tells me to release.
Or accounts might be able to be secured by me before forwarding them.
With material goods. There is tracking and both parties can make videos and images.
But you are sure that it is not 100% scamproof. It is a protection and till now all scam attempts Iam aware of could be stopped because the scammer ultimately was not so totally smart like he thought.
But yes, surely it's not absolutely safe. It's surely safer than sending bitcoins first and receiving nothing, yes.