I deposited 0.15BTC to BTCPOP today.
Later I wanted to withdraw it to use for something else as I couldn't find any good loans to fund, and I was considering the savings account but changed my mind.
When I tried to withdraw I get a message saying my account is locked and contact support.
I contact support, through the only available means, a popup form on their site. After sending many messages the response was that my account was suspended because I have 2 accounts.
This is not true. I only have 1 account. And even if I did hvae 2 accounts, that doesn't give them any right to steal my money. However, the fact is, I only have one account.
Support told me that I could log in and withdraw my BTC as they had just enabled my account to be allowed to do that now. When I try to log in it tells me invalid user/password. So I reset my password through the forgot password function, and try to log in again. Same message.
So now they have disabled my access to my account. I cannot withdraw my money. And I have sent many messages to support and all have gone unanswered.
If anyone has any information about how to contact the owners/operators of this site, please tell me. Also if anyone knows the location (address, city, country anything) of this business, please let me know.
These people are psoing as a legitimate site, then stealing users deposits, making up false allegations, and locking users out of their accounts and stealing their money they had on the site. I had done nothing wrong, I was just checking out the site and was new and looking at some of the different features they offered because I read about it in a blog article and it sounded cool.
Now they have stolen my money, and just ignore me, and I have lost all of the BTC I just bought for almost $100 USD.
What a scam.
AVOID! DO NOT TRUST BTCPOP!