I Am really fed up. I brought AUR at BTER exchange but they seem unable to send it to me.

I really suggest NOT sending money or BTC to this exchange.

These are some of the dialogues I have had:

Lates from me, just now:
So let me get this straight. Its impossible for me to withdraw my 3,619.965682     AUR because your withdrawal process is broken. You cancelled my withdrawal "so that I might use it". But I cannot sell AUR on your exchange at the moment because you have orders for about 15AUR if I understand.  Is this correct?

Please either give me my AUR or refund the BTC I paid for these AUR which I think is 0.5 BTC near enough. This is just a scam, its been weeks.  And please do not keep closing my tickets, this ticket is closed when I have my funds returned to me and not before.
Mark.

Your request (25387) has been solved. To reopen this request, reply to this email.

Bter Suppo    
Bter Support (bter)
Mar 10, 15:47
It was cancelled so that you might use it.

Mar 10, 04:46
This is still processing, after some 12 hours. This is really not acceptable. Please explain what is going on.
Really wondering if I will ever get my funds back.
Mark


I have done this.

How long do you think it will take this time?

If I buy AUR in the future will there be a problem or did you have a problem in the past which is now fixed?

Please, some explanation of what has happened would really help.

Mark.

On 09/03/16 09:09, mark wrote:
> Ok will do.
>
> But some explanation would be nice.

BTER Support: Mar 9, 17:03 You may try again
Mark Winder4: Mar 9, 04:05
In request 25282 you say my witdrawal was cancelled, but you should either cancel the transaction and refund my bitcoin, or allow me to withdraw my AUR.
Why is it cancelled? If you cannot withdraw then I want my Bitcoin back.
You have never at any stage offered any explanation for this. Why do you allow people to buy AUR if you cannot withdraw?
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