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Topic
Board Exchanges
Re: Did not receive bitcons from virwox to electrum 2.6.2 Help
by
--Encrypted--
on 18/03/2016, 09:26:44 UTC
Hi all,

I withdraw bitcoins to my electrum wallet but i do not see any history.
On virwox the said that the withdraw can take 48 hours. Does that mean that electrum is not showing that history?
By the way, in electrum under TAB Receive i have saved the received address with the requested amount from virwox.
Is this the way to do that?

If i click view on block explorer i see no transactions.

Thanks


if you have already waited for 48+ hours for the transaction then double check the address you provided. if you're sure that it's the correct one contact their support. if there's no transaction in blockchain that means they never sent anything. it's the service and not the wallet.

if you haven't waited for 48 hours then it's probably because virwox haven't processed your withdrawal request yet.