So again, please post the full text of the TOS effective at the time when this investor deposited the funds.
It seems in your astounding and top notch research you have left out 90% of the withdraw policy, please go READ the rest and answer your own question Maam.
Who's Maam? I'll read the TOS effective at the time when this investor deposited the funds as soon as you make it available to read. Can't be that hard. Perhaps you don't have that version and/or don't want to honor it?
Wouldn't be the first time when you refused to honor the TOS applicable to a specific deposit. You still haven't explained how you charged one user a 10%+ withdrawal fee when it was supposed to be 5%.