I tried to conduct a transaction through your website today at Mon Dec 31 15:56:56 2012
Quote ID    16d49e8f-a33a-4f83-b8fc-268f4ff7d128
Event ID    61598bf2-7faa-4abe-ab6d-dd1ddefc49dd
and it is now 7 hours later and I still haven't received my bitcoins.