Yeah they locked my account too. The excuse somehow is that I haven't signed in for 6 months. I asked them to unlock it and they start asking my "security questions" which of course I don't remember because I probably just made up something random for them and never expected to need them because I don't lose my passwords. I know my account name and password and have access to my email linked with the account. That is, according to them, not enough. They can't be sure I'm the account owner so they rather just steal my coins. What a nice customer protection. Really fishy, but the support "Gretchen" keeps acting as if they're even doing something legit. Why they bother, beyond me. (Just to fuck with people?)

After I did some googling including this topic and accused them of being obviously dishonest as you can read all over the internet, they stopped answering. It's now "Being Processed since 5 days 8 hours".

I'd taken most of my coins off already and I don't think I had much there, but still this makes me angry. Even more it makes me angry they're still somehow pretending to be legit. I really hope no one trades there anymore. Why aren't they already listed here as a scam site?