It isn't really their job to make people who bought the coin feel good about their purchase. It's their job to make the business model and software work. If they're doing the second, the first is going to take care of itself.
People tend to forget what a long wait early Bitcoiners had, before it was even worth a penny.
However bitcoin wasn't made and sold and the promise of a $1 minimum redemption value. I'm not asking for anything unreasonable, even a small update on their website would suffice to prove they are still active and working.