Same exact issue too. Sent customer support email. Awaiting reply! Thanks for your help..
order ID: 205e7bbe-97c4-4476-b466-625b6f6babf6
This probably isn't the right thread for these individual support reports. Here's a better place:
Official Newbie BitInstant Support Thread (Active Customer Support) -
http://bitcointalk.org/index.php?topic=128314.0 <--- Not just for Newbies