On March 15th I sent in 2 BTC to the Lisk ICO and my online wallet at login.lisk.io was showing that I had 31731 LISK. I check my wallet today and the balance shows as zero. I try to login to chat.lisk.io to ask about it and it says my password is incorrect (even though I have saved it in a password manager and had used it previously to login). When I try have the password reset I never get the email. I try to create a new chat login account with another email and still don't get any email from Lisk.io; even checked the spam folder.

Right now I feel like Lisk was a scam. My Lisk address is: 16504865948547734056L
and my public key is c16f78e980e90eaab387202b8a64f0b8f3338ab8b92b4493b74db2c08d25df69

I don't even see them in the block explorer tool: explore.lisk.io.

Since I can't seem to get into chat, I have no option but to post for help here. I would appreciate it if a Lisk admin could help me out with this.