Absolutely terrible gaming experience here..
My balance simply vanished while I was in the middle of playing live Roulette.
I can not get in contact with live support either....
Did you send an email to them and when did you send the email. Maybe it take some time before they answer there email.
I did - I will update if they resolve it accordingly. Considering it takes hours to withdrawal, and deposits don't get credited until 30+ minutes after confirmation, my expectations are low. That said, I'm a BIG player here, and I will make a fuss if they don't make this right. I missed out on the next 2 numbers because of their system failure.