Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Yankee (BitInstant)
on 05/01/2013, 17:23:42 UTC
hey, yankee...

i really appreciate all of your help, and i've been a longtime customer.

once again, my order's getting held-up with dwolla verification.

can you please expedite?

Order ID   6b35f6f3-3cf0-4e12-bf7d-71b816a8085c
Quote ID   60b56d41-c756-49a1-8076-6f8f0e77af94
Event ID   4c588680-8f0e-4e08-a60b-05e74ac4214c

thanks!
c

Processed! Dwolla has denied every transfer the past 24 hours, so Im having to process them manually.

My transfer from dwolla to mt. gox seems to be failing. Can you guys help out?
Order ID:fbc7398c-3701-45fc-83e6-d78c8a8afa3d

Thanks

Processed!


The Quote ID is 93f86478-712f-4019-a83e-f476a675fd8b

Would one of you please see what happened here?


Processed. I had to personally call Dwolla and confirm your transfer, it failed our verification the first time.

And I was told multible times that I would recieve my funds. Mulitble times over the past two months. It hasn't happened though. I'd like to see my funds,.............
Two months waiting and they still haven't resolved your issue? This is extremely pathetic, lol.

No its not pathedic, this customer had processed the funds into someone else's account. That other person has already taken the funds already.

There is not much more we can do except try and track it down. This was your mistake and we are trying to work with you and refund you.

However spamming our threads is not helping, please don't blame us for your mistake.