By not giving out refunds at this time, it sounds like Tom is forcing people to wait a few days and hear him out before every single order abandons ship.
Everybody running around screaming scam/ripoff/... to the top of their lungs. One question though: what's the longest one customer waited for a refund from BTCFPGA? If it's less than a week, I'm not even slightly worried: as people said a CB refund takes 5 days at the minimum.