I put in an order Wednesday, emailed tech support on Thursday, and have heard nothing. Is anyone else having issues? I understand sometimes things take a while, but this is the first time it has taken more than 24 hrs, and the first time tech support has not responded at all.

Order ID: 0656ebd9-b473-4310-902c-e175f150a203

EDIT: Rachel just got back to me. Please pass on my regards. I am sure it is a thankless job.