If you see you getting banned by chat than try to clear cookies from your browsers or try to use different browsers. I haven't had those issues like chat banned with them. I also think there is something related to your browser, if it persist contact support again. Good luck.
you polo staff? you say you have had 0 lag issues so what was all that ddos crying in polo chat about and no one was able to make trades . they need to clear their browser cookies?
THE SITE LAGS FOR NO REASON ALL OF A SUDDEN FOR MOST IF NOT ALL FACT WHAT THEY NEED TO DO IS SORT IT OUT INSTEAD OF SPOUTING OUT!BULLSHIT CLEAR BROWSER COOKIES GARBAGE.