Hey i replied to your PM!
We have now accessed all the logs of the account you have been referring to. The information you have provided and the account's recent activity excludes you from being the real account owner. We're not discussing user accounts publicly unless the user initiates it. The only information we give about this account is that the real original account owner still controls it and that funds remain safe.
Your team is incompetent and full of liars.
..are u sure the site is working properly? someone just won a very unlikely bet (0.98%) and took 50 btc from the bankroll. And then there's this unbelievable winning streak from another guy, who won more than a dozen (!) very unlikely bets in a very short time. took another 55-60 btc from the bankroll.
Hatter09963 was betting about 0.5 on 1% and hit on the tenth try, something that is lucky but not extremely lucky. When players bet on lower probabilities, the variation in bankroll becomes bigger. I suppose the other player you mean is ZeljkoRanogajec but he was playing all night and didn't affect the bankroll significantly as far as I can see.
Bullshit! Probably someone on the team who knows the private key.