I think that clients who pay $ 40K/ 50K per month deserve some respect . Did you have skype and have it removed , why?
Everybody deserves respect no matter what their amounts are.
With tens and tens of thousands of users Skype makes no sense. What are we going to do, chat to thousands of people all day from one Skype account? There's no efficiency to that whatsoever. It's chaotic, you can't track request progress, I could give you plenty of other reasons. It may look like it can help you solve your issue, but it won't. We should have removed it a long time ago, if you ask me.