Post
Topic
Board Exchanges
Re: Advcash | a new "anonymous" prepaid card [Recharge it with bitcoin] [USD & EUR]
by
chompyZ
on 21/04/2016, 00:51:48 UTC
Hello Advcash,

As a satisfied customer from your service, I'd like to give you some feedback from the customer's seat-

As someone said here - it's hard to gain trust. I'll be very happy to continue using your service and looking forward for its full return;
The fact that I was able to easily withdraw my funds [in Bitcoin] from my account, assured me that you are sincere, and not trying to rip or hold on to customers' cash.

imho, the temporary daily funding/drawing of $100 that you announced today is spot on, and provides little but essential liquidity to those that relied on or are stuck without ability to withdraw or use the card. Way to go!

I know it must be a very hard and pressuring time for you, but your customers are your ally and should be more informed as to the nature [if not details] of the problem.

In any case, you are a pioneer in the crypto-service market, where everyone dealing with banks have seen their account shut-down, funds withheld, and many other harassments. Don't let this break you. The sky in not falling. Just strive forward to conclude the mini-crisis asap.

A note to my fellow customers
===================
From my experience, unlike in IT where every point-of-failure in the system can have a contingency plan/route, it is not the same case in business processes where you rely on a partner/ bank/ card issuer. I'm sure Advcash has grown grey hair in the past week, but as long as he hasn't stolen or withheld anyone's cash, he is  'good guy'. Please don't troll him.