Re: Advcash | a new "anonymous" prepaid card [Recharge it with bitcoin] [USD & EUR]
Do you expect every financial institution out there just post everything they can on a public message board for everybody to see? I'm not sure I ever saw that happen. Also, has it occurred to you that maybe we do not have the entire picture ourselves yet and don't want to post nonsense (something some people here have no problem with)? Seriously, I'm going to leave this to you guys, speculate away. When there are actual news on our side, you know where you will be able to find them. Before that, I see other way more productive ways of spending my time than repeating the same thing all over again for people that seem to know everything in the world.
Of course i'm aware that you cannot post everything here. I'm trying to point that you're not telling us everything (you dont have to, but users have to know that)
As i said these are speculations for people who are curious what is happening. You don't have to respond to these.
The issues look like more serious than how you describe them on your website.
As long as things are not clear there will be always speculations.
Honestly, what it says is the news is a very accurate account of what we knew so far for the time it happened. I'm not sure what else could be there to tell. Account numbers and passwords? I believe that was actually pretty straightforward, we described exactly what happened. Believe me, we could have found ways to obscure it with 'infrastructure problems' and 'technical issues' and whatever else there is. We did not. We could not get the funds to the card vendor on time because there is a banking issue, and that's exactly what we said. It's still 100% true. When we arrive at a solution with our banking partners, there will be progress in the situation.
To be clear, when an IT platform is working since month/years, the only thing that cause disturbances is when someone makes changes (upgrades, change IPs...) "big changes" in fact. From the bank (they made stuff without advertising you) or you (some upgrades, updates, restores from "too old" backups... ?).
I don't know. I hope too you'll find a solution, no to be unpleasant because I like your services (maybe a misunderstood of what I've said before : I've found an alternative solution with other cards providers, but I prefer yours).
Just keep people informed, even if things are not as good as you expected. People is more pleasant when they know all the story than having no infos and discover them by another way.
Thank you.